Darn it.
If you haven't lost patience yet, let me try one more thing before I give up. What language and country is your computer set up to use? I'm wondering if there is a bug somewhere that only occurs with certain languages. If I know your language and country, I can set up the same kind of computer and see if I can get the problem to occur for me.
If you were using an English computer, you would determine the language and country--"German (Austria)" for example--by searching for "Region and Language" in the Windows Start Menu or Start Screen and looking at the "Format" in the Region and Language dialog box.
Thanks,
Tony
If you haven't lost patience yet, let me try one more thing before I give up. What language and country is your computer set up to use? I'm wondering if there is a bug somewhere that only occurs with certain languages. If I know your language and country, I can set up the same kind of computer and see if I can get the problem to occur for me.
If you were using an English computer, you would determine the language and country--"German (Austria)" for example--by searching for "Region and Language" in the Windows Start Menu or Start Screen and looking at the "Format" in the Region and Language dialog box.
Thanks,
Tony