New Post: License Issue with NodeXL Pro..
I am having exactly the same problem. I just received the licence, copied it onto my local drive but I get the "you've reached the maximum number of offline opens" message and then NodeXL just closes.
View ArticleNew Post: License Issue with NodeXL Pro..
Hello, this error message means that NodeXL is not able to ping the server. Add an exception to your firewall for ICMP protocol (different firewalls have different settings so I suggest you search on...
View ArticleNew Post: Error trying to reinstall NodeXL
Hello, from October 12 NodeXL has 2 versions (http://nodexl.codeplex.com/discussions/646043):NodeXL Pro (https://www.nodexlgraphgallery.org/NodeXLSetup/NodeXLProExcelTemplate2014Setup.exe) NodeXL Basic...
View ArticleNew Post: want to install NodeXL pro on two computers
Hello, what you can do is that you can move your license from one PC to another and you can use NodeXL in different machines, but not at the same time. To achieve this you have to copy the original...
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New Post: License Issue with NodeXL Pro..
That does not seem to be the issue... I have set the ICMP as below (allowing everything related to it) and that makes no difference. I also shut the firewall down completely and it made no difference....
View ArticleNew Post: Error 1001 Visual Studie 2010 can't be found
This is the exact error message Error 1001. The Visual Studio Tools for Office installer was not found.
View ArticleNew Post: Error 1001 Visual Studie 2010 can't be found
Hello, have you tried installing this http://www.microsoft.com/en-us/download/details.aspx?id=48217 Regards, Arber
View ArticleNew Post: "Network is empty" dialog box
Hi, NodexlPro is registered but when i try to import a Facebook group, get a "network is empty" message. When i try to import from youtube, there is a "failed" message. Any idea ? Regards, Yohanan
View ArticleNew Post: License Issue with NodeXL Pro..
I'm getting the same error even without a firewall as well. I'm running Windows 8.1 Pro, Office 2013 if that helps at all.
View ArticleReviewed: NodeXL Basic Excel Template 2014 (Oct 17, 2015)
Rated 5 Stars (out of 5) - when installing I also got the same error ...installer.exe config line 10, but manage to make it work by running the installation file as an administrator (right click on the...
View ArticleNew Post: "Network is empty" dialog box
Hello! Thank you for the interest in NodeXL Pro! Can you share the queries for Facebook and YouTube that are failing for you? Facebook pages may have permissions that block NodeXL Pro's access to data....
View ArticleNew Post: "Network is empty" dialog box
Hi, Thank u. The groups are : https://www.facebook.com/groups/347945078573022/https://www.facebook.com/groups/165231670298542/ these are closed groups (but i am member) regards yohanan
View ArticleNew Post: License Issue with NodeXL Pro..
Hello, please search in your firewall filters for ICMPv6 and check if that is allowed too (sometimes ping packets are sent through IPv6). If that doesn't help either please follow these steps to reset...
View ArticleNew Post: "Network is empty" dialog box
Hello, if those are closed group I don't think there is much we con do to help because we can not access those data. What I can suggest is to take a look at the date of the last post in the group and...
View ArticleNew Post: Can't Install Anything
Yes. I did all that before I posted my query. I haven't received an email regarding the NodeXL Pro licence either :( and I've checked my spam folder.
View ArticleNew Post: "Network is empty" dialog box
Hello, Thank you. I tried an public group and got the same result 604772032876642 When i tried with ytoutube (with user LatmaTV) i get a "request failed" message in the info bar of the nodexlpro...
View ArticleNew Post: Can't Install Anything
Hello, can you send me your e-mail you used to purchase the license so I can check? Regards, Arber
View ArticleNew Post: License Issue with NodeXL Pro..
OK. So I got it to work on my home network (Comcast) by disabling the firewall. I thought I had done it before, but realized I didnt save the settings properly. However, the problem I have is I'm using...
View ArticleNew Post: License Issue with NodeXL Pro..
I just tried all of that. It looked for the new license file, but then gave the same error. There was no openPro.dat file (only the LicensePath.txt file). I'm not sure if that is part of the issue?
View ArticleNew Post: License Issue with NodeXL Pro..
Hello, you can ask the network administrator to allow ICMP and ICMPv6 and there is no need to disable the firewall. regards, Arber
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